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PRACTICE MANAGEMENT FOR THE DENTAL TEAM
Practice Management for the Dental Team
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Sixth Edition

By
Betty Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI
Charles Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department, Washtenaw Community College, Ann Arbor, MI

Description
This complete procedures manual for management of the dental office details step-by-step instructions for performing essential front office skills. Changing technology, managed health care, and federal regulations continue to have an impact on the dental office. The sixth edition is completely updated to reflect a contemporary paperless office along with HIPAA regulations featured throughout. A new Case Studies feature has been added to each chapter to help students apply knowledge to true-to-life situations. A practice management CD-ROM from EagleSoft/Patterson Dental Supply is bound into each text.

Contents


PART 1: BUSINESS MANAGEMENT

1. The Business of Dentistry
2. Dental Team Management
3. Patient Management
4. Legal and Ethical Issues in the Dental Business Office
5. New Technology in the Business Office
6. Office Design and Equipment Placement


PART 2: COMMUNICATION MANAGEMENT

7. Working with Dental Office Documents
8. Business Record Storage
9. Written Communication
10. Telecommunications


PART 3: BUSINESS OFFICE SYSTEMS

11. Appointment Management Systems
12. Inventory Systems and Supply Ordering
13. Recall Systems
14. Dental Insurance
15. Bookkeeping Systems/Accounts Receivable
16. Other Financial Systems
17. Infection Control Systems


PART 4: THE DENTAL ASSISTANT IN THE WORKPLACE

18. Marketing Your Skills

Bibliographic details
Spiral Bound, 592 pages, publication date: DEC-2005
ISBN-13: 978-0-323-03382-4
ISBN-10: 0-323-03382-2
Imprint: MOSBY


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Last update: 10 Sep 2009
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