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 | PRACTICE MANAGEMENT FOR THE DENTAL TEAM
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To order this title, and for more information, click here
Sixth Edition
By
Betty Finkbeiner, CDA, RDA, BS, MS, Chairperson, Dental Assisting Program, Washtenaw Community College, Ann Arbor, MI
Charles Finkbeiner, BS, MS, Instructor, Business Division, Computer Information Systems Department, Washtenaw Community College, Ann Arbor, MI
Description
This complete procedures manual for management of the dental office details step-by-step instructions for performing essential front office
skills. Changing technology, managed health care, and federal regulations continue to have an impact on the dental office. The sixth
edition is completely updated to reflect a contemporary paperless office along with HIPAA regulations featured throughout. A new Case
Studies feature has been added to each chapter to help students apply knowledge to true-to-life situations. A practice management CD-ROM
from EagleSoft/Patterson Dental Supply is bound into each text.
Contents
PART 1: BUSINESS MANAGEMENT
1. The Business of Dentistry 2. Dental Team Management 3. Patient Management 4.
Legal and Ethical Issues in the Dental Business Office 5. New Technology in the Business Office 6. Office Design and Equipment
Placement
PART 2: COMMUNICATION MANAGEMENT
7. Working with Dental Office Documents 8. Business Record Storage 9.
Written Communication 10. Telecommunications
PART 3: BUSINESS OFFICE SYSTEMS
11. Appointment Management Systems 12.
Inventory Systems and Supply Ordering 13. Recall Systems 14. Dental Insurance 15. Bookkeeping Systems/Accounts Receivable 16.
Other Financial Systems 17. Infection Control Systems
PART 4: THE DENTAL ASSISTANT IN THE WORKPLACE
18. Marketing
Your Skills
| Bibliographic details |
Spiral Bound, 592 pages, publication date: DEC-2005
ISBN-13: 978-0-323-03382-4
ISBN-10: 0-323-03382-2
Imprint: MOSBY
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Last update: 10 Sep 2009
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