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Management Extra
To order this title, and for more information, click here
By
. Elearn, Elearn training company
Included in series
Management Extra,
Description
Management Extra brings all the best management thinking together in one package.
The series fuses key ideas with applied activities
to help managers examine and improve how they work in practice.
Management Extra is an exciting, new approach to management development.
The books provide the basis for self-paced learning at level 4/5. The flexible learning structure allows busy participants to study at
their own convenience, minimising time away from the job.
The programme allows trainers to quickly plan and deliver high quality, business-led
courses. Trainers can select materials to meet the needs of their delegates, clients, and budget.
Each book is divided into themes
of ideal length for delivering in a training session. Each theme has a range of activities for delegates to complete, putting the training
into context and relating it to their own situation and business.
The books' lively style will stimulate further interest in the subjects
covered. Guides for further reading and valuable web references provide a lead-in to further research.
Management Extra is based on
the NVQ framework to ease the creation of Diploma, Post Graduate Diploma or NVQ programmes for managers. It is accredited with all leading
awarding bodies.
Audience
Professional Certificate (Level 4) and Professional Diploma (Level 5) programmes mapped to the ILM syllabus
Contents
Communicate to connect
Types of communication
Models of the communication process
Barriers to communication
Skills for
verbal communication
Recap
More @
Behave assertively
Understanding assertiveness
Getting to assertive thinking
Techniques
for behaving assertively
Recap
More @
Make meetings productive
Preparing for meetings
Participating in meetings
Leading
meetings
Recap
More@
Negotiate win-win solutions
What is negotiation?
Two approaches to negotiation
Skills for negotiation
Recap
More@
Recognise and manage conflict
Why does conflict happen
Managing conflict
Resolving conflict
Recap
More@
References
| Bibliographic details |
Paperback, 96 pages, publication date: MAR-2005
ISBN-13: 978-0-7506-6678-7
ISBN-10: 0-7506-6678-1
Imprint: PERGAMON FLEXIBLE LEARNING
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| Price and Ordering |
Price:
EUR 39.95
USD 47.95
GBP 26.99
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Books and book related electronic products are priced in US dollars (USD), euro (EUR), and Great Britain Pounds (GBP). USD prices apply to the Americas and Asia Pacific. EUR prices apply in Europe and the Middle East. GBP prices apply to the UK and all other countries.
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076/729
Last update: 30 Nov 2009
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