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| ISO 9001: 2000 IN BRIEF
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To order this title, and for more information, click here
Second Edition
By
Ray Tricker, (MSc, IEng, FIET, FCIM, FIQA, FIRSE), Principal Consultant and Managing Director of Herne European Consultancy Ltd, UK
Bruce Sherring-Lucas, (MIQA), Network Rail's West Coast Main Line Quality Development Manager, UK
Description
A clear and comprehensive guide to quickly set up a cost-effective Quality Management System
Revised and expanded, the new edition of
this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management
System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how
businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current
version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together
with direct, accessible and straightforward guidance that is proven to work.
New material in this edition covers:
– The Application
of the Eight Principles of Management – Audit Basics – Compatibility with other Management Systems and Standards – Comprehensive Summary
of the ISO 9001:2000 Requirements – Continual Improvement Methods – Guidance on the Six Mandatory Requirements for Written Procedures
– Process Improvement Tools - including Six-Sigma Techniques – Process Metrics – Setting of Quality Objectives – The 21 Specific
Requirements of Management – The Application of Information Technology in Quality Management
Audience
Professional reference for Quality Managers, Business Managers, Quality Auditors in SMEs, Quality and Business Consultants in both manufacturing
and service organisations; Smaller audiences found in the training and education sectors
Contents
Introduction; What is Quality; What is a Quality Management System; The History of Quality Standards; Who produces Quality Standards;
What is ISO 9000:2000; How quality helps during a Product / Service Life Cycle; Who Controls Quality in an Organisation; What are the
Purchaser?s Responsibilities; What are the Supplier?s Responsibilities; What to do once the QMS is established; Quality Management and
Computer Technology; Annex A – ISO 9001:2000 – A Summary of Requirements; Abbreviations and Acronyms; References; Glossary; Useful addresses;
Index
| Bibliographic details |
Paperback, 192 pages, publication date: APR-2005
ISBN-13: 978-0-7506-6616-9
ISBN-10: 0-7506-6616-1
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 33.95
GBP 22.99
USD 39.95
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Last update: 5 Sep 2009
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