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| STRATEGIC OPERATIONS MANAGEMENT
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To order this title, and for more information, click here
Second Edition
By
Steve Brown, Professor of Management, University of Exeter, UK
Richard Lamming, Director of the School of Management, University of Southampton, UK
John Bessant, Professor of Innovation Management, Cranfield University
Peter Jones, IFCA Professor of Production and Operations Management, University of Surrey, UK
Description
This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter
has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products
and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in
each chapter. Manufacturing, service supply and other key factors are all shown to be in place.
In an era where companies are fond
of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners
alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead
to competitive advantage. Online tutor resource materials accompany the book.
Audience
3rd year post grad students in Operations Management and Engineering Management. DMS, MBA
Contents
Introduction to Operations Management, Strategic operations Management, Managing the Transformation Process, Managing Innovation, Inventory
Management, including MRP and JIT, Managing Supply, Capacity and Scheduling, Quality, BPR and Benchmarking, Human Resources in operations,
Developments in Operations
| Bibliographic details |
Paperback, 432 pages, publication date: DEC-2004
ISBN-13: 978-0-7506-6319-9
ISBN-10: 0-7506-6319-7
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 53.95
USD 60.95
GBP 37.99
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076/731
Last update: 5 Sep 2009
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