Harnessing the Power of Leadership Coaching to Deliver Strategic Value To order this title, and for more information, click here
By Dianna Anderson, Executive coach and management consultant, founder and CEO of Lydian LLC. Merrill Anderson, Chief Executive Officer, MetrixGlobal LLC.
Description As the field of business coaching has expanded and evolved over the last decade, many different approaches to business coaching have been
created. The authors of Coaching that Counts have written a practical, readable guide for developing, delivering and measuring high value
business coaching.
Coaching that Counts, combines insights and practical experience about how to achieve transformational change through
the strategic application and evaluation of leadership coaching. The book provides expert guidance and is organized into three sections:-
?Part one looks at proven client-centered approach to coach leaders within an organization with a focus on creating value for the individual.
?Part two shows how to effectively manage coaching as a business initiative.
?Part three provides knowledge, ideas and tools to evaluate
the monetary and intangible value of coaching.
Audience
Managers and HR Professionals, professors teaching HR courses
Contents Forward
Preface
Introduction
1. Introduction to Coaching That Counts
The Coaching Initiative: Developing Leaders and Producing
Business Impact
Three Lynchpins for Coaching That Counts
How This Book is Organized
Section One: The Coaching Space
2. Defining the Space
For Coaching
Characteristics of Successful Coaching Engagements that Deliver Lasting Change
Transactional versus Transformational Coaching
Insight: The Essence of Coaching
Levels of Insight
The Action / Insight Connection
The Coaching that Counts Model
Key Concepts
for the Coaching that Counts Model
3. Quadrant 1: Finding Focus
Case Study: Jane Gets Her Life Back
Answering the ?What Do I Need
to Do?? Question
Making Space for Change
Touchstones
The Essence of Quadrant 1: Physical Centeredness
Coaching Tools and Approaches
for Quadrant 1
4. Quadrant 2: Building Bridges
Case Study: Jack Creates Powerful Partnerships
Creating Relationships that
Work
Answering the ?What Am I Made of Question??
Quadrant 2 Touchstones
The Essence of Quadrant 2: Emotional Centeredness
Coaching
Tools and Strategies for Quadrant 2
5. Quadrant 3: Creating Alignment
Case Study: Mark Takes a Stand
Aligning Who You Are With
How You Work
Answering the ?Who Do I Want to Be?? Question
Quadrant 3 Touchstones
The Essence of Quadrant 3: Intuitive Centeredness
Coaching Tools and Approaches for Quadrant 3
6. Quadrant 4: Original Action
Case Study: Clare Leads the Way
Stepping Out
Answering
the ?What Do I Want to Create?? Question
Quadrant 4 Touchstones
The Essence of Quadrant 4: Personal Power
Coaching Tools and Approaches
for Quadrant 4
Section Two: Managing Coaching Initiatives
7. Coaching as a Strategic Initiative
The Organization Context For Individual
Growth
Criteria For Coaching as a Strategic Initiative
The Cast of Players – and Their Responsibilities
Managing Value Creation
8.
Creating Context and Purpose For Coaching
Choice and Context For Coaching
Case Study: Launching Coaching at PharmaQuest
Critical
Success Factors For Setting the Context For Coaching
Designing a Coaching Initiative For Impact
9. Best Practices: The Building Blocks
of a Successful Coaching Initiative
Leverage a Governance Body to Sustain Sponsorship
Conduct an Orientation Session to Improve Deployment
Set up Signposts to Gauge How Coaching is Progressing
Build Performance Evaluation Into the Coaching Process
10. How Coaches Navigate
Turbulent Organizations
Being a Coach – Being a Consultant
What Sarah Could Have Done Differently
Sorting Out the Cast of Characters
Develop a Navigation Strategy
To Be or Not to Be a Consultant – and the Rise of Brokers
Section Three: Evaluating Coaching Success
11. Developing an Evaluation Strategy
The Five Sign Posts For an Effective Evaluation Strategy
Developing an Evaluation Strategy at
OptiCom
The Building Blocks of Evaluation Strategies
12. Demonstrating the ROI of coaching
The Data Collection and Analysis Plan
ROI Evaluation Tool Kit
Evaluating Coaching at OptiCom
Building Credibility For the Analysis
13. Evaluating Application-Based Coaching:
What are Leaders Doing Differently?
Setting Expectations For Coaching at Frontier Manufacturing
The Four Major Decision Areas For
Evaluating Application
Planning the Evaluation at Frontier Manufacturing
Evaluating the Application of Coaching at Frontier Manufacturing
Conclusion
14. The Value Nexus: Organization Value and Individual Values
Finding #1: The Perceived Effectiveness of Coaching Increases
With the Length of the Coaching Relationship
Finding # 2: Less than Half of All Coaching Relationships Evolve Beyond Quadrant 2.
Finding
#3: The Impact of Coaching on the Business Increases as Coaching Relationships Evolve
Finding #4: Monetary Benefits Produced From Coaching
Increased as Coaching Relationships Evolve
Finding #5: 70% of the Monetary Value is Associated with Quadrants 3, Creating Alignment,
and 4, Original Action
Finding #6: As Coaching Relationships Progress Through the Quadrants the Average Monetary Benefit Produced by
Each Client Increases
Four Examples of Monetary Value: Completing the Case Studies of Section One
Coaching That Counts
Further Reading
List of Figures and Tables
Index
About the Authors
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