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| KNOWLEDGE AND COMMUNITIES
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To order this title, and for more information, click here
By
Eric Lesser
Michael Fontaine, Consultant at IBM Institute for Knowledge Management
Jason Slusher, Consultant at IBM Institute for Knowledge Management
Description
Knowledge and Communities is the first book dedicated to a major new knowledge management topic. "Communities of Practice" are cross-organizational
groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. Knowledge and Communities, a collection
of authoritative articles, describes the dynamics of these groups and explains how they enable organizational knowledge to be creating,
shared, and applied.
The book teaches how organizations can empower both traditional and on-line communities and make them a cornerstone
of a general knowledge management strategy. Readers will learn how communities can help unify an organization and its external stakeholders,
such as customers and suppliers, and how they can critically support an e-commerce strategy. Knowledge and Communities will help readers
understand a primary vehicle for building an organization's social capital and competitive advantage.
Audience
Professional, Executives and Knowledge Management Professionals
Contents
PART 1- Practical Applications; 1: Wenger, Etienne, "Communties of Practice: The Key to Knowledge Strategy,"; 2: McDermott, Richard, "How
Information Technology Inspired But Cannot Deliver Knowledge Management,"; 3: Judge, Fryxell and R. Dooley, "The New Task of R&D Management,";
4: Stamps, David, "Communities of Practice,"; 5: Storck, John and P. Hill, "Knowledge Diffusion through Strategic Communities,"; 6: Armstrong,
A, and J. Hagel, "The Real Value of On-line Communities,"; PART 2- Theory Development; 7: Brown, John and Paul Duguid, "Organizational
Learning and Communities of Practice," 8: Prusak, L. and E. Lesser, "Communities of Practice, Social Capital and Organizational Knowledge,";
9: Liedtka, Jeanne, "Linkingf Competitive Advantage with Communities of Practice,"; 10: Teigland, Robin, "Communities of Practice at
an Internet Firm,"; 11: Wellman, Salaff, et al., "Computer Networks as Social Networks,"; 12: Franco, Piirto, et al., "Conflict and Community
Building on the Internet,"; 13: Marshall, Catherine, F. Shipman III and R.J. McCall, "Making Large Scale Information Resources Serve
Communities of Practice."
| Bibliographic details |
Paperback, 272 pages, publication date: SEP-2000
ISBN-13: 978-0-7506-7293-1
ISBN-10: 0-7506-7293-5
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 40.95
USD 46.95
GBP 26.99
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076/732
Last update: 4 Sep 2009
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