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| HANDBOOK OF TRAINING EVALUATION AND MEASUREMENT METHODS
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To order this title, and for more information, click here
Third Edition
By
Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
Included in series
Improving Human Performance,
Description
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how
to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each
chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies.
Seven entirely new chapters have also been added, focusing largely on ROI.
Contents
Part I. The Measurement Imperative: The Need for Results-Based HRD, The Trend Toward Measurement, Developing a Results-Based Approach;
Part II. Evaluation Models and Design Issues: A Results-Based HRD Model, The ROI Process Model, Evaluation Instrument Design, Evaluation
Design, Collecting Data (Reaction and Learning Evaluation); Part III. Data Collection and Analysis: Collecting Data (Application and
Business Impact Evaluation), Isolating the Effects of Training, Converting Data to Monetary Benefits, Identifying Intangible Measures,
Determining HRD Program Costs, Data Analysis, Calculating the Return on Investment, ROI at Multiple Levels, Evaluating Outside Resources;
Part IV. Implementation Issues: Management Influence on HRD Program Results, Communicating Program Results. Appendixes. Index
| Bibliographic details |
Hardbound, 420 pages, publication date: AUG-1997
ISBN-13: 978-0-88415-387-0
ISBN-10: 0-88415-387-8
Imprint: GULF PROFESSIONAL PUBLISHING
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| Price and Ordering |
Price:
GBP 67.99
EUR 94.95
USD 80.95
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076/726
Last update: 4 Sep 2009
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