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| MANAGING AIRPORTS
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An International Perspective
To order this title, and for more information, click here
Second Edition
By
Anne Graham, Senior Lecturer in Air Transport and Tourism, University of Westminster, London, UK
Description
Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing
Airports, second edition, provides an innovative insight into the processes behind running a successful airport. It contains
examples and case studies from airports all over the world to aid understanding of the key topic areas and to place them in a practical
context.
The book:
* tackles the key airport management issues related to economic performance, marketing and service provision within
the context of the industry's wider development
* systematically considers the impact that airports have on the surrounding community,
from both an environmental and economic viewpoint
* analyses the contemporary trends towards privatization and globalization that are
fundamentally changing the nature of the industry
Accessible and up-to-date, Managing Airports second edition, is ideal
for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry. Airport case studies
include those from BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.
Audience
Undergraduate and postgraduate students in Transportation and Tourism degrees; industry practitioners and government authorities dealing with airports
Contents
Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality and its measurement; The
airport-airline relationship; The provision of commercial facilities; The role of airport marketing; The economic impact of airports;
The environmental impacts of airports; Future prospects.
| Bibliographic details |
Hardbound, 292 pages, publication date: AUG-2003
ISBN-13: 978-0-7506-5917-8
ISBN-10: 0-7506-5917-3
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 63.95
USD 75.95
GBP 45.99
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Last update: 12 Jun 2009
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