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| EFFECTIVE MEETINGS AT WORK SUPER SERIES
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To order this title, and for more information, click here
Fourth Edition
. Institute of Leadership & Mana
Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities
to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills
of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Audience
First line managers or aspiring managers studying for the ILM Level 3 Awards. S/NVQ Level 3 in Management candidates and Managers with
training needs in particular skills. Management development training providers.
Contents
Workbook Introduction:
ILM Management Super Series study links; S/NVQ links; Workbook objectives; Activity Planner;
One-to-one
meetings:
Introduction; Types of one-to-one meetings; Setting up meetings; Communicating in one-to-one meetings; Formal meetings
with staff; Taking notes; Counselling interviews; Disciplinary interviews; Grievance interviews; Other methods of one-to-one communication;
Summary;
Giving and receiving feedback:
Introduction; The role of feedback in communication; Giving feedback to improve
performance; Feedback in less formal situations; Appraisal meetings; Receiving feedback;Summary;
Group Meetings:
Introduction;
Different types of meetings; Preparing for meetings; Taking part in a meeting; Following up on meetings; Summary; Performance checks;
Reflect and review.
| Bibliographic details |
Paperback, 112 pages, publication date: APR-2003
ISBN-13: 978-0-7506-5882-9
ISBN-10: 0-7506-5882-7
Imprint: PERGAMON FLEXIBLE LEARNING
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| Price and Ordering |
Price:
EUR 35.95
GBP 22.99
USD 39.95
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Last update: 4 Sep 2009
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