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 | ACCOUNTABILITY IN HUMAN RESOURCE MANAGEMENT
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To order this title, and for more information, click here
By
Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
Included in series
Improving Human Performance,
Description
Techniques for evaluating the human resource function, and measuring its bottom-line contribution.
This guide develops a results-based
approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year
research base, it clearly shows you how to:
Uncover and monitor the costs of human resource (HR) programs
Develop programs emphasizing
accountability
Design data-collection instruments for evaluation
Measure the contribution of human resources
Calculate the return
on investment
Elevate management's commitment to HR programs
Phillips' nine-step, results-based human resource model helps you analyze,
create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the
overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR
professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource
in which each technique and idea has been tested and proven in actual practice.
'Accountability in Human Resource Management' develops
a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and
a strong 10-year research base, it clearly shows you how to:
*Uncover and monitor the costs of human resource (HR) programs
*Develop
programs emphasizing accountability
*Design data-collection instruments for evaluation
*Measure the contribution of human resources
*Calculate the return on investment
*Elevate management's commitment to HR programs
Phillips' nine-step, results-based human resource
model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you
can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against
other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book
an invaluable resource in which each technique and idea has been tested and proven in actual practice.
Contents
Part One:General Framework for Evaluation. The Need for a Results-Based Approach. Measuring the HR Contribution: A Survey of Approaches.
Part Two:Developing a Results-Based Approach. Developing a Results-Based Approach and a New Model. Management Influence on HR Results.
Part Three:Measuring the Contribution of Human Resources. Data Collection Techniques. Evaluation Design and Implementation. Measuring
the Total Human Resources Effort. Measuring Specific Human Resources Functions. Using Benchmarking to Measure HR Effectiveness. Part
Four? Data Analysis and Presentation. Human Resources Costs. Data Analysis and Interpretation. Communication of HR Program Results. Appendixes:
How Results-Based Are Your Human Resources Programs? CEO: Check Your Commitment to the Human Resources Function. Feedback Questionnaire
for HR Program. Performance Improvement Plan. Index.
| Bibliographic details |
Hardbound, 342 pages, publication date: DEC-1995
ISBN-13: 978-0-88415-396-2
ISBN-10: 0-88415-396-7
Imprint: GULF PROFESSIONAL PUBLISHING
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| Price and Ordering |
Price:
EUR 62.95 USD 75.95 GBP 45.99
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Last update: 4 Sep 2009
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