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| ISO 9000 QUALITY SYSTEM ASSESSMENT HANDBOOK
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To order this title, and for more information, click here
By
David Hoyle, International management consultant with over 30 years' experience in quality management
Description
Quality System Assessors are deployed both by registration bodies to verify an organisation's compliance with the standard and also by
companies seeking registration who have to assess their system before being audited by an external body. Most of their time is spent
walking around companies asking questions, so there is a real need for a handy book to assist auditors on the move which will help jog
the memory when planning an audit away from home.
A book containing many lists and tables is the ideal solution. The first five chapters
cover the auditing process, first in outline and then more thoroughly, the four phases of an audit. There then follow another seven chapters
each intended to assist auditors in some aspect of their job. Also included are some statistics on ISO 9000 which auditors can use to
help others, a bibliography and a dictionary of auditing terms placed at the back for ease of use. There are also anecdotal case studies
throughout the text which illustrate in a memorable manner the key concepts being examined.
Audience
Quality system assessors, both third party and within companies seeking registration to the quality standard.
Contents
Principles of auditing; Audit Management; Planning audits; Conducting audits; Reporting audits; Surveillance visits; The standards; Quality
system requirements and their purpose; Evidence needed to meet ISO 9001; Flow charts; Documents required by ISO 9001; Check lists for
auditors; Tips for auditors; Bibliography; ISO 9000 statistics; Dictionary.
| Bibliographic details |
Paperback, 352 pages, publication date: JUN-1996
ISBN-13: 978-0-7506-2563-0
ISBN-10: 0-7506-2563-5
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 62.95
GBP 44.99
USD 75.95
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076/729
Last update: 4 Sep 2009
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