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| HANDBOOK OF TRAINING EVALUATION AND MEASUREMENT METHODS
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To order this title, and for more information, click here
Fourth Edition
By
Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
Patricia Phillips, President and CEO of the ROI Institute, Inc.
Included in series
Improving Human Performance,
Description
Now in its fourth edition, this book is an invaluable reference for professionals involved in human resource development. It is also
an important text for those professionals continuing their professional development through certification programs on the subject of
ROI.
Today's economic climate demands that anyone involved in training and development be able to both produce and document results
and show clearly how they can add value to the organization. This practical guide gives you step by step details on:
– Developing and
implementing a results-based approach to HRD – Selecting the best data-collection methods to suit your needs – Determining the costs
and calculating the ROI – Increasing management support for HRD programs
Written by Drs Jack Phillips and Patti Phillips, who are internationally
recognized leaders in measurement and evaluation of Training and Development.
Audience
Primary Readership: Training/HRD practitioners, HR professionals, Organizational Development/Organizational Effectiveness consultants.
Author's certification courses. Secondary readership: Masters/Exec courses in Training & Development.
Contents
The new material will include updated research on the subject and new case study examples incorporating 3 new chapters:-
1. Basic coverage
of statistical approaches
2. A comparison of the different approaches and models of evaluations
3. Cost benefit analysis relating to
traditional program evaluation
A development of the material so it would appeal to certification for specialists in HR.
Part I. The
Measurement Imperative: The Need for Results-Based HRD, The Trend Toward Measurement, Developing a Results-Based Approach; Part II. Evaluation
Models and Design Issues: A Results-Based HRD Model, The ROI Process Model, Evaluation Instrument Design, Evaluation Design, Collecting
Data (Reaction and Learning Evaluation); Part III. Data Collection and Analysis: Collecting Data (Application and Business Impact Evaluation),
Isolating the Effects of Training, Converting Data to Monetary Benefits, Identifying Intangible Measures, Determining HRD Program Costs,
Data Analysis, Calculating the Return on Investment, ROI at Multiple Levels, Evaluating Outside Resources; Part IV. Implementation Issues:
Management Influence on HRD Program Results, Communicating Program Results. Appendixes. Index
| Bibliographic details |
Paperback, 380 pages, publication date: FEB-2011
ISBN-13: 978-0-7506-8244-2
ISBN-10: 0-7506-8244-2
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 29.95
GBP 24.99
USD 39.95
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076/726
Last update: 30 Nov 2009
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