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To order this title, and for more information, click here
Edited By
Ron Basu, Director of Performance Excellence Limited, Associate Faculty, Henley Management College, UK
J. Nevan Wright, Auckland University of Technology, New Zealand; Henley Management College, UK
Description
Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that
3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners.
This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or
the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge
and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message
with the softer sustainable 'strategic issues'. The result is FIT SIGMA.
The authors utilize major and minor case studies to support
principles and learnings of FIT SIGMA and include review examples and self-assessment that underpin the sustainable process. The three
major case studies are contributed by General Electric, Dow Chemical and Seagate Technology.
Senior Executives and Managers of organizations
of all types and sizes, Management Consultants and Students of all disciplines will find this book a stimulating guide to quality and
operational excellence.
Audience
Middle to senior managers involved in implementing excellence and change programmes. Quality mangers and practitioners & operational management
specialists. Postgraduate courses on quality, operations management, and manufacturing technology.
Contents
Preface; Acknowledgements; Why fit sigma?; History of the quality movement; The enigma of six sigma; Case studies; Lean enterprises; The
methodology of fit sigma; Fit sigma and service organisations; Project management and fit sigma; Implementation or making it happen;
References; Glossary.
| Bibliographic details |
Paperback, 200 pages, publication date: DEC-2002
ISBN-13: 978-0-7506-5561-3
ISBN-10: 0-7506-5561-5
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 49.95
USD 55.95
GBP 35.99
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Last update: 30 Nov 2009
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