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| EFFECTIVE MANAGEMENT OF BENCHMARKING PROJECTS
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To order this title, and for more information, click here
By
Mohamed Zairi, Sabic Chair in Best Practice Management, University of Bradford
Description
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.
Effective Management of
Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical
book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted
by observing all the necessary rules and with total adherence to the various protocols.
This book deals with the application of benchmarking.
It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
Audience
Practitioners involved in TQM implementation including quality managers; CEOs; Marketing managers; Technical/operations managers; HRM professionals; Consultants; MBA students
Contents
Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice:
A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial
visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice;
Bringing it all together: Effective project management; Index.
| Bibliographic details |
Hardbound, 400 pages, publication date: MAY-1998
ISBN-13: 978-0-7506-3987-3
ISBN-10: 0-7506-3987-3
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 90.95
USD 107
GBP 65.99
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Last update: 4 Sep 2009
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