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Managing the event workforce
To order this title, and for more information, click here
By
Lynn Van der Wagen, Teacher, Brookvale College of TAFE, Australia
Included in series
Events Management,
Description
Human Resource Management for Events is the first text to cover management of human resources in the event environment.
Linking theory, research and application it covers the differing and various types of event in which human resource management is key,
such as:
* Business Events - a vast sector including events people who manage conferences, exhibitions, incentive trips and individual
business travel.
* Sporting Events - this sector includes sporting events ranging from the Olympic Games, Rugby World Cup, Soccer World
Cup, Tour de France, Grand Prix to many smaller, local sporting events.
* Arts and Entertainment - the logistics, risk and financial
issues facing entertainment events are leading to the development of more sophisticated operational skills for this sector. Music festivals
are increasingly popular.
* Public Events - civic ceremonies, parades, celebrations, festivals and protests all fall within the scope
of public events. Planning, approval and risk management are increasingly on the agenda for all levels of government.
The particular
challenges provided by such events are varied. The size of the workforce explodes at the time of the event to include the event management
team, many paid staff, hundreds of volunteers and multiple contractors, such as food vendors and cleaning teams. Everyone working on
the site comes into the scope of the event workforce. Little time is available for training and motivation plays a key role in retention
and customer service. Decision making occurs on the run and the event is over before anyone can think about performance appraisal. The
environment is further characterised by a fast pace, high stress levels and many workers are fatigued by the bump in period before the
event audience pours through the gates to add yet another level of pressure. These features of the human resources environment are quite
different to those of the traditional workforce.
Human Resource Management for Events is vital reading for both students
and practitioners involved in this crucially important aspect of event management.
Audience
Level 2: undergraduates in event management programs; Practitioners in major events world wide would find this book invaluable, so too
any organiser of a major or local event/ managers of permanent event organizations; consultants/Libraries
Contents
PART ONE – HUMAN RESOURCE STRATEGIC PLANNING: ESTABLISHING THE CONTEXT; Chapter One-Event Management Environment; Chapter Two-Human Resource
Planning; Chapter Three-Event Project Planning; Chapter Four-Volunteer Management; Chapter Five-Contractor management; Chapter Six-Employment
law and duty of care; Chapter Seven-Job analysis and job design; PART TWO: HUMAN RESOURCE OPERATIONS: BUILDING THE TEAM; Chapter Eight-Recruitment
and selection; Chapter Nine-Workforce training; Chapter Ten-Job specific training; Chapter Eleven-Workforce policies and procedures;
Chapter Twelve-Organizational culture; Chapter Thirteen-Communication; Chapter Fourteen-Leadership; Chapter Fifteen-Motivation and retention;
Glossary; Assessment project
| Bibliographic details |
Paperback, 272 pages, publication date: AUG-2006
ISBN-13: 978-0-7506-6998-6
ISBN-10: 0-7506-6998-5
Imprint: BUTTERWORTH HEINEMANN
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| Price and Ordering |
Price:
EUR 48.95
USD 54.95
GBP 33.99
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Last update: 5 Sep 2009
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