Planned 2012 innovations promise an easier to use EES
about the author
Edward has worked on the development and launch of new products and services since 1997. Prior to joining Elsevier in 2011, he worked for telecom operators, utilities and publishers. He has a MSc degree in Business Administration from the Rotterdam School of Management, Erasmus University Rotterdam.
As many of you know, Elsevier is currently building Evise, our next generation online submission and peer-review system. The rollout of Evise is planned to begin in the second half of 2013 and to prepare for a smooth transition, 2012 will see the introduction of new features to our current system, EES.
These include something we know you have been keen to see – a single username and password across all EES journal sites.
Single Login across EES Journal Sites
Researchers have multiple roles in scientific publishing: many reviewers of scientific articles are also authors; many editors are also authors and reviewers. And researchers can perform these roles for multiple journals. We know that EES does not recognize that sufficiently so, later this year, we will begin the task of consolidating all user accounts.
How to Consolidate your Account
Once the change has been rolled out, when you log into EES you will receive a prompt to consolidate your accounts. EES looks for matching associated email addresses when deciding which accounts to group together. If you have used different email addresses per EES site, you can indicate this during consolidation. Once you have selected the accounts to consolidate, you will receive a confirmation email. This is sent to ensure that only the account owner can give approval.
During consolidation, you will also be asked to choose a security question and answer. You will need these to reset your password if you forget it.
You will have 30 days to consolidate your accounts. After this period, you will only be able to use EES if you have consolidated your accounts.
Figure 1 – The consolidation notification screen
Logging in to EES after Consolidation
After you have followed the consolidation procedure, you will be able to use the same username and password to access each EES journal site you use. Your primary email address in EES will be your username. You will continue to log into each EES journal site separately.
If you have multiple roles for a single journal, you will need to log off and log in again if you want to switch your user role.
Roll out timing
The new user consolidation functionality will be piloted in July and August 2012, with roll out activity ramping up from September 2012 onwards. We will keep you informed of our progress by email.
Online Support Consolidation
We are also working on consolidating the online support available for EES. This is currently spread across the Elsevier website but going forward generic information on EES will be available on Elsevier.com, while EES-support information will be presented in EES. That means that if you click on Help in EES, a pop-up window will open up in which you will be able to quickly access the right support content. The content will be presented per role and per phase in the editorial process to make it easier for you. The search function will also be available in the window.
Figure 2 – The new help window
Elsevier has a number of user feedback programs and the results of these, along with the questions end users ask Elsevier customer support, are just some of the sources we call on when determining which improvements we should introduce. You can also provide feedback via firstname.lastname@example.org