Support & Contact


blog_button2 demo_pricing_button demo_pricing_button demo_pricing_button login_button

ScienceDirect Customer Support

Please contact ScienceDirect Customer Support for questions about access or using ScienceDirect. Alternatively, reach out to your nearest regional Elsevier Customer Service department:

North or Central America:
Tel: +1 888 615 4500 (+1 314 447 8068, if calling from outside the USA and Canada)
Tel: +1 888 437 4636

South America:
Tel: +55 21 3970 9300

Europe, Middle East or Africa:
Tel: +31 20 485 3767

Tel: +81 3 5561 5035

Asia and the Pacific:
Tel: +65 6 349 0222

ScienceDirect Help

For technical questions please consult ScienceDirect Help. Recent enhancements and known issues are posted on our blog. In addition, even if you are not a subscriber, you can view Open Access content here and register as a user.


Please follow ScienceDirect and join the discussion on Twitter: @ScienceDirect


Visit myElsevier for online pricing, ordering and renewals for your organization.
If you would like to order single titles as an individual please visit:

Request Sales Contact

If your organization is interested in subscribing to ScienceDirect please request a Sales Contact.