World Class Applications of Six Sigma
Real World Examples of Success
- Jiju Antony, Professor of Quality Management and Deputy Director of the Institute of Operations management with the University of Strathclyde
- Ashok Kumar, Seidman College of Business, Grand Valley State University, USA
- Ricardo Banuelas, School of Engineering, University of Warwick, UK
World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.
Quality management & improvement/engineering practitioners, Six Sigma practitioners & researchers; Six Sigma training courses; Advanced undergraduates in Business Admin, Business Studies, Quality Management & Technology & Mechanical, Chemical, Electronic & Manufacturing Engineering; Postgraduates taking MBAs, Quality Management, Manufacturing Systems Engineering, Engineering Business Management, Advanced Manufacturing Technology, Quality & Reliability; Post-experience students taking short courses in Quality Management, Manufacturing Management etc