Virtual Medical Office for Kinn

Virtual Medical Office for Kinn's The Administrative Medical Assistant (User Guide and Access Code)

An Applied Learning Approach

Develop the critical thinking and decision-making skills you need to confidently succeed on the job with Virtual Medical Office. This innovative learning system simulates the experience of working in a real medical office and integrates content from your Kinn's The Administrative Medical Assistant, 7th Edition textbook with an engaging study guide and interactive lessons to enable you to make decisions and learn from your mistakes in a realistic and completely safe environment.

Paperback, 144 Pages

Published: November 2013

Imprint: Saunders

ISBN: 978-0-323-22100-9


  • Getting Started

    Office Tour

    Lesson 1 Performing Other Professional Duties (Chapters 3, 4, and 5)

    Lesson 2 Telephone Techniques (Chapters 5 and 9)

    Lesson 3 Scheduling and Managing Appointments (Chapter 10)

    Lesson 4 Scheduling Admissions and Procedures (Chapters 10, 14, and 15)

    Lesson 5 Maintaining a Proper Inventory (Chapters 12, 14, and 15)

    Lesson 6 Written Communications (Chapter 13)

    Lesson 7 Organizing a PatientÕs Medical Record (Chapter 14 and 15)

    Lesson 8 Filing Medical Records (Chapter 14 and 15)

    Lesson 9 Insurance Forms and Verification (Chapters 18, 19, 20, and 21)

    Lesson 10 Bookkeeping (Chapters 22, 23, and 24)

    Lesson 11 Payroll Procedures (Chapter 24)


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