Virtual Medical Office for Insurance Handbook for the Medical Office (User Guide and Access Code)


  • Marilyn Fordney

Gain realistic experience in a physician's office without leaving the classroom! Virtual Medical Office combines your Fordney: Insurance Handbook for the Medical Office, 12th Edition textbook, a study guide, and online software to help you develop the critical thinking and decision-making skills you'll need on the job. With 15 virtual patient encounters, Virtual Medical Office begins each study guide lesson with a reading assignment from the text, and then provides exercises offering practice in coding procedures and diagnoses, filing insurance claims, troubleshooting rejected claims, catching common coding errors, evaluating the office's compliance with HIPAA, keeping the policy manual up to date, and much more. Virtual Medical Office provides a safe environment in which you can practice what you are learning in the text!
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Book information

  • Published: October 2013
  • Imprint: SAUNDERS
  • ISBN: 978-0-323-18896-8

Table of Contents

Getting Started

Quick Office Tour

Detailed Office Tour

Lesson 1: Role of an Insurance Billing Specialist

Lesson 2: HIPAA Compliance and Privacy in Insurance Billing

Lesson 3: Basics of Health Insurance

Lesson 4: Medical Documentation

Lesson 5: Diagnostic Coding

Lesson 6: Procedural Coding

Lesson 7: The Paper Claim CMS-1500

Lesson 8: Electronic Data Interchange: Transactions and Security

Lesson 9: Receiving Payments and Insurance Problem Solving

Lesson 10: Office and Insurance Collection Strategies

Lesson 11: The Blue Plans, Private Insurance, and Managed Care Plans

Lesson 12: Medicare

Lesson 13: Medicaid and Other State Programs

Lesson 14: TRICARE and CHAMPVA

Lesson 15: Workers' Compensation

Lesson 16: Disability Income Insurance and Disability Benefit Programs

Lesson 17: Hospital Billing

Lesson 18: Seeking a Job and Attaining Professional Advancement