Usability Testing Essentials
- Carol Barnum, Director and co-founder of the Usability Center at Southern Polytechnic, Graduate Program Director for MS in Information Design and Communication Program, author of six books and numerous articles on usability, technical communication and related fields
Do you love your mobile phone? Your MP3 player? Your e-book reader? You laptop or tablet PC? Theres a reason for that. Usability.
When usability testing is part of the design and development of products, the results are better products that users want and like. You may be doing testing now or want to help your company get started, but you may not have all the tools to know how to properly prepare, test, analyze, and measure the results across a multitude of cultures, generations, and countries. And you may be facing tight budgets and short timeframes for testing. If this is your situation, this essential handbook gives you a variety of options and strategies for testing in numerous situations.
Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It also explains how to analyze and apply the results and what to do when confronted with budgetary and time restrictions. This is the ideal book for anyone involved in usability or user-centered design-from students to seasoned professionals.
*Provides comprehensive coverage of all phases of usability testing*Fully updated four color edition features important usability topics such as international testing, persona creation, remote testing, and accessibility
*Follow-up to Usability Testing and Research (9780205315192, Longman, 2002), winner of the highest-level award from the Society for Technical Communication
Usability specialists, user experience researchers, usability analysts, information architects, interaction designers, human factors engineers (analyst, specialist, manager), software/web developers, quality assurance personnel, students in industrial design, HCI, information technology, psychology, computer science, technical communication.
Paperback, 408 Pages
Published: October 2010
Imprint: Morgan Kaufmann
"Have you been inspired to try usability testing, but not sure exactly how to go about it? Carol Barnums book will take you step-by-step through all you need to do. Plus, she gives you a solid background in the context and history of testing - and adds a valuable chapter on international testing. Carol is highly regarded as a teacher, an academic, and a practitioner, and all three of her roles shine through in this book" -- Caroline Jarrett, User Experience and Usability Consultant, Effortmark Limited, author of
Forms that Work"Carol Barnums Usability Testing Essentials delivers just what the title promises. Readers who are new to usability studies will find here all they need to know to design and execute a test, analyze the test data, and provide an effective report with recommendations for clients. But even usability experts will find the book chock full of ideas, insights, and suggestions that will improve their practice and their teaching in this increasingly important area of study. Barnums expertise on the subject shines through on every page, but the books greatest strength is its careful attention to analyzing test results, a topic that earlier texts have tended to gloss over much too quickly." -- George Hayhoe, PhD, Mercer University School of Engineering"Usability Testing Essentials will guide you through both conducting a usability evaluation and making the decisions that will make it a useful and effective part of any user experience project. Carol Barnum places usability evaluation into the larger context of user-centered design. It is a valuable resource for anyone getting started in usability and a excellent companion to both Letting Go of the Words and Forms that Work."-Whitney Quesenbery, WQusability"Carol Barnum has done a wonderful job of distilling her research, consulting, and teaching experience into this very lively, practical book on how to do usability testing. You get up-to-date, step-by-step help with lots of variations to suit your own situation. You see each part in action through the running case study. If you have a global market, you'll especially want the chapter on international usability testing. This is a great addition to the usability toolkit. -- Janice (Ginny) Redish, Charter member of the UPA, author of Letting Go of the Words - Writing Web Content that Works"Carol is a rare breed, both an academic and a practitioner. Her voice of experience comes across clearly, backed by references that illustrate where and who our methods came from. Newcomers to usability testing will find a solid introduction; while those more experienced will find unexpected insights into the field."-Carolyn Snyder, Snyder Consulting "Beg, borrow, buy, or steal a copy ofUsability Testing Essentials: Ready, Set...Test! This is as good a book on usability testing as you are going to find, and it will provide practical guidance regardless of your experience level This book has that rare ability to identify and discuss essentially all the subjects of interest to the usability researcher, but always at the just right level You wont be disappointed."--User Experience, Volume 11, Issue 4, 4th Quarter 2012, page 31 and 32
Introduction: Getting started guide
Chapter 1- Establishing the essentials
Chapter 2-Testing here, there, everywhere
Chapter 3- Big U and little u usability
Chapter 4- Understanding users and their goals
Chapter 5- Planning for usability testing
Chapter 6- Preparing for usability testing
Chapter 7- Conducting a usability test
Chapter 8- Analyzing the findings
Chapter 9- Reporting the findings
Chapter 10- International usability testing