Usability Engineering


  • Jakob Nielsen, Nielsen Norman Group, Fremont, CA, U.S.A.

Written by the author of the best-selling HyperText & HyperMedia, this book is an excellent guide to the methods of usability engineering. The book provides the tools needed to avoid usability surprises and improve product quality. Step-by-step information on which method to use at various stages during the development lifecycle are included, along with detailed information on how to run a usability test and the unique issues relating to international usability.
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AUDIENCE: Professionals responsible for the development of software user interfaces, as well as researchers and students in human-computer interaction and interface design.


Book information

  • Published: September 1994
  • ISBN: 978-0-12-518406-9


"The purpose of Jakob Nielsen's Usability Engineering is to help nontechnical people improve the systems so that they are not only error-free but also easier and more pleasant to use, and more efficient. It is a book that ...shows us how to change the world and does so admirably....One of this book's strengths is that it provides a wide selection of methods for improving systems, and allows for the unavoidable constraints of the real world." --NEW SCIENTIST

Table of Contents

Executive Summary.What is Usability?Generations of User Interfaces.The Usability Engineering Lifecycle.Usability Heuristics.Usability Testing.Usability Assessment Methods Beyond Testing.Interface Standards.International User Interfaces.Future Developments.Appendix A: Exercises.Appendix B: Bibliography.Author Index.Subject Index.