Transforming HR

Creating value through people


  • Mark Withers, Managing Director of Mightywaters Consulting, UK
  • Mark Williamson, Leadership Team at Partners for Change, UK
  • Martin Reddington, HR consultant and former leader of the HR transformation program at Cable and Wireless, UK

Deliver greater value to your organisation through HR transformation.

Transforming HR, Second edition offers robust, practical advice on changing the way human resource management is undertaken, walking you through the transformational process from initial planning to the evaluation of outcomes.

Since the first edition of the book many organisations have restructured their HR functions and invested in better HR information systems but with new issues emerging all the time, the journey towards transformation must continue. To support this journey the authors draw on their own experience and insights in this new edition, which features:
*Practical tools and approaches to guide planning, implementation and evaluation of transformation strategies aimed at increasing the value of HR’s contribution in organisations
*New chapters on HR’s value proposition, Web 2.0 and benefits realisation to demonstrate their critical role in transformation
*Cutting edge research on topics such as the use of social media technology by HR, with views and experience from senior practitioners across a broad range of organisations
*Fresh thinking on the people agenda to be addressed by progressive HR functions

Intended as an inspiring, hands-on guide to planning, implementing and evaluating transformation strategies, Transforming HR, second edition is an essential companion as you work to increase the value of HR in your organisation.

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HR managers and practitioners; HR consultants; students on MBA/postgraduate HR courses.


Book information

  • Published: September 2009
  • ISBN: 978-1-85617-546-3


“In this stimulating book, the authors pull no punches about what is at stake - unless HR is clear about the way it can add value, the threat is that the business will turn elsewhere for that contribution and the in-house HR function will become insignificant and impotent… This practical guide to transforming HR thus amounts to a kind of managerial Viagra to help perk up the profession’s resolve to face up to change.”
John Philpott, CIPD Chief Economist

“These three reflective practitioners have produced a first class book providing us with a combination of their own HR research, knowledge of the relevant literature and experience in HR management and consultancy, all blended in with the critical insights of senior contributing practitioners - one of the best in the field.”
Professor Graeme Martin, Director of Centre for Reputation Management through People, University of Glasgow Business School

“This new edition takes the logic of HR transformation to the next level... I commend this helpful, inspirational and strategic yet practical book. Any HR practitioner aiming to move their function up the value chain will benefit from the wisdom, insight and sensible recommendations it contains.”
Linda Holbeche, former CIPD Director of Research and Policy

“People issues remain some of the most difficult and complex faced by organisations. If you are serious about creating a value adding HR Function this book is essential reading. Written by practitioners who have worked for many years at the sharp end of HR transformation, the book takes you through the transformation journey and presents clear approaches to enable you to deliver high value HR”.
Jerry Arnott, Director, Organisation and People Development, Department for Work and Pensions

Table of Contents

Introduction 11. A Transformational MindsetPart 1: Context2. HR Transformation – How are we doing?3. What is HR’s Value Proposition? Part 2: Making the Case for HR Transformation 4. Envisioning the New World of HR5. Web 2.0 and generation V 6. Developing the Business Rationale for Transformation7. Stakeholder Engagement and CommunicationPart 3: Planning and Implementation 8. Service Delivery Approaches9. Programme Management10. Implementation: Capability and Culture 11. Implementation: Process and Technology 12. Benefits RealisationPart 4: Realising the Promise of HR Transformation 13. HR’s Emerging Agenda