The ROI Fieldbook
Strategies for Implementing ROI in HR and TrainingBy
- Patricia Phillips, President and CEO of the ROI Institute, Inc.
- Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
- Ron Stone, Practice Leader, Jack Phillips Center for Research, a division of Franklin-Covey, Birmingham, AL, U.S.A.
- Holly Burkett, M.A., SPHR, CPT; Principal, Evaluation Works, Davis, CA, USA
HR directors and managers, consultants working with companies on ROI
Published: September 2006
Imprint: Butterworth Heinemann
"The ROI Fieldbook is the industry's best and most practicable offering in this field to date. Using the Phillips' tools, I was able to isolate and quantify my team's impact on new sales -- $8.75 for each $1.00 invested in sales training. The ROI Fieldbook changes the game from "hoping for a seat at the table" to "driving the ROI agenda" for your function. A must for every training director and practitioner -- and their CEO/CFO." -- Steve McConnell, AVP, Producer Partner Programs, The Hartford "Performance consultants, training managers, HR practitioners -- anyone who needs to conduct an ROI impact study of a training or performance improvement initiative -- will benefit from The ROI Fieldbook. It has information, tools, templates and guidelines that you can use immediately." -- Dana Gaines Robinson and James C. Robinson, Coauthors of
Performance Consultingand Strategic Business Partner"I found the text to be well organized, and presented information in an 'easy-to-implement' manner. The Chapter on 'Forecasting the ROI' was particularly useful, with applicable examples and illustrations; and I found the Section on 'Implementation Issues', especially the oganizational readiness assessment, to be invaluable. Every performance and learning consultant needs this book in their toolkit!" -- Kimberly Green, Performance Consultant, California ISO