The Administrative Dental Assistant book cover

The Administrative Dental Assistant

Now in full color, The Administrative Dental Assistant is revised to reflect the latest information on operating a dental office. It's logically organized to cover all of the various tasks an administrative dental assistant encounters. It includes up-to-date CDT-5 Dental Codes, new HIPAA (Health Insurance Portability and Accountability Act) and OSHA (Occupational Safety and Health Administration) guidelines, plus current examples of key equipment, forms, and computer technology. A companion CD-ROM simulates dental practice management, offering opportunities to enter and update patient data, post payment and treatment procedures using dental codes, submit e-claims for payment, evaluate reports, and schedule appointments.

Book, 416 Pages

Published: November 2006

Imprint: Saunders

ISBN: 978-1-4557-3504-4

Contents

  • 1. Orientation to the Dental Profession

    2. Dental Basics

    3. Communication Skills and Telephone Techniques

    4. Written Correspondence

    5. Patient Relations

    6. Dental Healthcare Team

    7. Patient Clinical Records

    8. Information Management

    9. Dental Patient Scheduling

    10. Recall Systems

    11. Dental Insurance Processing

    12. Inventory Management

    13. Financial Arrangements and Collection Procedures

    14. Bookkeeping Procedures: Accounts Receivable

    15. Bookkeeping Procedures: Accounts Payable

    16. Office Equipment

    17. Computerized Dental Practice

    18. Employment Strategies

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