The Administrative Dental Assistant

By

  • Linda Gaylor, RDA, BPA, MEd, Coordinator, Curriculum and Instruction; San Bernardino County Superintendent of Schools; Regional Occupational Program, Career Training, and Support Services; San Bernardino, California
  • Linda Gaylor, RDA, BPA, MEd, Coordinator, Curriculum and Instruction; San Bernardino County Superintendent of Schools; Regional Occupational Program, Career Training, and Support Services; San Bernardino, California

Now in full color, The Administrative Dental Assistant is revised to reflect the latest information on operating a dental office. It's logically organized to cover all of the various tasks an administrative dental assistant encounters. It includes up-to-date CDT-5 Dental Codes, new HIPAA (Health Insurance Portability and Accountability Act) and OSHA (Occupational Safety and Health Administration) guidelines, plus current examples of key equipment, forms, and computer technology. A companion CD-ROM simulates dental practice management, offering opportunities to enter and update patient data, post payment and treatment procedures using dental codes, submit e-claims for payment, evaluate reports, and schedule appointments.
View full description

 

Book information

  • Published: November 2006
  • Imprint: SAUNDERS
  • ISBN: 978-1-4557-3504-4


Table of Contents

1. Orientation to the Dental Profession

2. Dental Basics

3. Communication Skills and Telephone Techniques

4. Written Correspondence

5. Patient Relations

6. Dental Healthcare Team

7. Patient Clinical Records

8. Information Management

9. Dental Patient Scheduling

10. Recall Systems

11. Dental Insurance Processing

12. Inventory Management

13. Financial Arrangements and Collection Procedures

14. Bookkeeping Procedures: Accounts Receivable

15. Bookkeeping Procedures: Accounts Payable

16. Office Equipment

17. Computerized Dental Practice

18. Employment Strategies