Study Guide for Kinn

Study Guide for Kinn's The Administrative Medical Assistant

An Applied Learning Approach

Get more practice with medical assisting competencies and test your critical thinking skills! Designed to support Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 7th Edition by Alexandra P. Young-Adams, this study guide offers a complete review of content and a wide range of exercises to help you master CAAHEP and ABHES competencies.

Paperback, 560 Pages

Published: October 2010

Imprint: Saunders

ISBN: 978-1-4160-5442-9

Contents

  • Introduction
    1. Becoming a Successful Student
    2. The Healthcare Industry
    Unit One: Introduction to Medical Assisting
    3. The Medical Assisting Profession
    4. Professional Behavior in the Workplace
    5. Interpersonal Skills and Human Behavior
    6. Medicine and Ethics
    7. Medicine and Law
    Unit Two: Administrative Medical Assisting
    8. Computer Concepts
    9. Telephone Techniques
    10. Scheduling Appointments
    11. Patient Reception and Processing
    12. Office Environment and Daily Operations
    13. Written Communications and Document Processing
    Unit Three: Health Information in the Medical Office
    14. The Paper Medical Record
    15. The Electronic Medical Record
    16. Health Information Management
    17. Privacy in the Physician's Office
    Unit Four: Billing and Coding Procedures
    18. Basics of Diagnostic Coding
    19. Basics of Procedure Coding
    20. Basics of Health Insurance
    21. The Health Insurance Claim Form
    22. Professional Fees, Billing, and Collecting
    Unit Five: Financial and Practice Management
    23. Banking Services and Procedures
    24. Management of Practice Finances
    25. Medical Practice Management and Human Resources
    26. Medical Practice Marketing and Customer Service
    Unit Six: Assisting with Medical Specialties
    27. Emergency Preparedness and Assisting with Medical Emergencies
    Unit Seven: Career Development
    28. Career Development and Life Skills
    Procedure Checklist
    English-Spanish Terms

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