Solving Management Problems in Information ServicesBy
- Christine Urquhart
The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting.
Paperback, 144 Pages
Published: February 2006
Imprint: Chandos Publishing
- Performance measurement; Cooperation and collaboration; The Pareto rule and the problems of user satisfaction; Impact and cost evaluation; Information and uncertainty; Forecasting and simulation; Conclusion.