Risk Management for IT Projects
How to Deal with Over 150 Issues and Risks
- Bennet Lientz, The John E. Anderson School of Management, University of California, Los Angeles, U.S.A.
- Lee Larssen, Consultant in process improvement and IT Management
The rate of failure of IT projects has remained little changed in survey after survey over the past 15-20 yearsâover 40-50%. This has happened in spite of new technology, innovative methods and tools, and different management methods. Why does this happen? Why canât the situation be better? One reason is that many think of each IT effort as unique. In reality many IT projects are very similar at a high, strategic level. Where they differ is in the people and exact eventsâthe detail. If you read the literature or have been in information systems or IT for some time, you have seen the same reasons for failure and the same problems and issues recur again and again. In this book IT Management experts Ben Lientz and Lee Larssen show you how to identify and track the recurring issues leading to failure in IT projects and provide a proven, modern method for addressing them. By following the recommendations in this books readers can significantly reduce the risk of IT failures and increase the rate of success. Benefits of using this approach:â¢ Issues are identified earlierâgiving more time for solution and action.â¢ Issues are resolved more consistently since the approach tracks on their repetition.â¢ You get an early warning of problems in IT workâbefore the budget or schedule fall apart.â¢ Management tends to have more realistic expectations with an awareness of issues.â¢ Users and managers have greater confidence in IT due to the improved handling of issues.â¢ Since the number of issues tends to stabilize in an organization, the IT organization and management get better at detecting, preventing, and dealing with issues over timeâcumulative improvement.â¢ Giving attention to issues make users more realistic in their requests and acts to deter requirement changes and scope creep.
IT managers, Project leaders in IT departments, consultants and vendors involved in IT