Records Management and Knowledge Mobilisation

A Handbook for Regulation, Innovation and Transformation


  • Stephen Harries, Critical Information, UK

This book argues that records management can contribute to public sector reform and transformation in the new climate of austerity, without losing its essential characteristics. Over the last 15 years, records management has prospered, tackling problems of electronic information and building a strong case for information governance based on a model of regulation and management control. The public sector environment is now changing rapidly, with more emphasis on efficiency, flexibility and innovation, devolving control, loosening regulation, and cutting budgets. By linking practical ideas about the use and management of knowledge, the author will draw on insights from the study of policy-making and programme delivery to show how managing the relationship between records and knowledge, their creation and use, can not only make an important contribution to public sector innovation in itself, but also reconcile the demands of regulation through a wider concept of the governance of knowledge as well as information.
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Those responsible for managing records, information and knowledge; Related senior managers responsible for corporate governance and change management from within the public sector and collaborating organizations


Book information

  • Published: November 2011
  • Imprint: Chandos Publishing
  • ISBN: 978-1-84334-653-1


This publication is of interest for its analysis of public sector transformation, particularly in the UK, but also elsewhere. While likely to be of immediate applicability to those in government, this book contains insights on taking a strategic approach [to] communicating the value of recordkeeping skills in a changed world., Archives and Manuscripts

Table of Contents

Managing records and growing knowledge: An interactive strategy. Part 1 Principles: The changing role of government: Transformation; Concepts, codes and meanings: Bridging knowledge and records; Records, knowledge and action: An interacting design model; Regulation and institutions: Rules, roles and frames; Innovation and change: Ideas, networks and communities. Part 2 Practices: Bridging policy and delivery with knowledge: The case for intervention; Achieving added value: Efficiency, effectiveness and public value; Planning a knowledge-based intervention: Strategy, tools, analysis; Fomenting knowledge development; Reframing records management: Towards knowledge governance.