RAPID Value Management for the Business Cost of Ownership

Readiness, Architecture, Process, Integration, Deployment


  • Andrew Wigodsky, Technical Consultant, Hewlett-Packard Services Consulting and Integration.

The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and well-substantiated argument for IT service investments. In order to validate and fully explain this model, Wigodsky presents an overview of the "why" behind technology investment for any organization, and combines this with detailed real-world solutions that maximize BCO efficiency. By eliminating the "futz factor" commonly associated with system ownership costs, the book provides a glimpse of the next generation IT architecture, a repeatable process for identifying organization-wide system costs, and a customizable model for integrating BCO management with your people, processes, and technology.
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Project and Technical Managers, Network and Systems Architects, Information Technology Executives, Directors, and Managers. Also Graduate and undergraduate business and information management students, and Sales and marketing professionals selling IT solutions


Book information

  • Published: September 2003
  • Imprint: DIGITAL PRESS
  • ISBN: 978-1-55558-289-0


" ...you can only ever treat a book as a starting point, something to help you along the way. I think this book succeeds in that regard. It is not perfect, but no book ever is. It does not have all the answers, but no one has. Instead, it contains a lot of useful advice about practical IT."—Tony Redmond, Vice President and Chief Technology Officer, Hewlett-Packard Consulting and Integration "In today's ultra-competitive environment, corporations need every edge they can get, and IT can provide a variety of competitive edges when properly used. At the same time companies are being challenged to squeeze out every dollar of profit. This book helps the IT executive navigate the complexities of the technology and reconcile opposing forces in meeting the overall requirements of the corporation."--Peter Kiss, Visionary/CEO, Sentar, Inc.

Table of Contents

Taking a Razor to Information Technology IIT); On the Classification of IT Components; Using RAPID to Identify Relationship Between Architecture and Process; Readiness: Solution Strategy; Architecture: Foundation Services; Process: Best Practices; Integration: Coherent Infrastructure; Deployment: Questioning Change and Decision Making; Business Cost of Ownership; Shaping RAPD IT Solutions; RAPID IT Components; Beyond Cost of OwnershipAppendeces: Hewlett-Packard ITSM Activities; HP Infrastructure Operations.