Rapid Contextual Design
A How-to Guide to Key Techniques for User-Centered Design
- Karen Holtzblatt, InContext Enterprises, Inc., Concord, MA, U.S.A.
- Jessamyn Wendell, Design Consultant
- Shelley Wood, InContext Enterprises
Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the designâall with as little as a two-person team with only a few weeks to spare!
Usability professionals, UI designers, user experience professionals and managers, plus IT professionals and commercial developers in the high tech industry who are developing new products and systems for commercial sale or in-house use.