Quality Management for the Technology SectorBy
- Joseph Berk
- Susan Berk
Quality professionals in any manufacturer, OEM, or supplier allied with defence, automotive, aerospace, telecomms, electronics or any other technology-based industry. Engineers working in the same fields.
Hardbound, 304 Pages
Published: May 2000
Imprint: Butterworth Heinemann
'The book addresses the two major areas of Quality, people managment and technical expertise. This is refreshing because it treats these topics openly and honestly, noting the pitfalls of specific Quality initiatives as well as the benefits.' - Douglas Caldwell, Management Visibility, The Boeing Company 'The book provides a great treatment of current continuous improvement tools and technologies. The material...is direct, to the point and is easy to read. Although many of the concepts are quantitative, Berk's use of examples and case studies makes the material easy to follow.' - Jerry Ricketts, Vice President, Operations, OEA Aerospace 'I would highly recommend this book not just to quality assurance professionals, but to professionals in all disciplines.' - John W. Gozza, Quality Assurance Manager, Composite Structures LLC. This practical, no-nonsense book speaks to many of the needs of quality practitioners in technology based industries. The work provides a succinct yet comprehensive perspective of a number of the available quality tools and techniques. Tables, diagrams, charts and three case studies illuminate the management principles and technical practices discussed. -Quality Progress The book is practically based with a wealth of examples from technology industries, presented in user-friendly scenarios and dialogues. -Quality World