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Process Modeling Style
1st Edition - March 11, 2014
Author: John Long
Language: English
Paperback ISBN:9780128009598
9 7 8 - 0 - 1 2 - 8 0 0 9 5 9 - 8
eBook ISBN:9780128010402
9 7 8 - 0 - 1 2 - 8 0 1 0 4 0 - 2
Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific…Read more
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Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable.
Gives solid advice for creating roles, work products, and processes
Instucts on how to organize and structure the parts of a process
Gives examples of documents you should use to define a set of processes
Professionals who are beginning to work in the process modeling arena and are looking for real-world approaches that work. Experienced BPM professionals who want to strengthen existing skills.
Dedication and Thanks
Author’s Information
Abstract
Introduction
I.1 Why a Style Book on Process Modeling?
I.2 A Lot of People Just Are Not “Process People”
I.3 The Need for Style
I.4 The Need for Accuracy and Detail
I.5 Toward a Process Architecture
I.6 What This Book Is Not
I.7 In Summary
Chapter 1. Eight of the Biggest Process Modeling Problems
1.1 Not Focusing on the Diagrams
1.2 Only Focusing on the Workflow Diagrams
1.3 Ignoring the Process Architecture
1.4 Ignoring Process Interfaces
1.5 Inconsistent or Nonstandard Notation
1.6 Making Overly Complicated Workflows
1.7 Focusing on Jobs, Not Roles
1.8 Fuzzy Work Products
Chapter 2. Selecting a Notation
2.1 The Right Notation for You
2.2 Flowcharts
2.3 Business Process Modeling Notation
2.4 Line of Visibility Enterprise Modeling
2.5 Use Cases
2.6 UML
2.7 IDEF0
Chapter 3. Process Modeling Goals
3.1 Purpose
3.2 Scope
3.3 Depth
3.4 Degree of Automation
Chapter 4. Defining Processes and Process Elements
4.1 Process
4.2 Activity
4.3 Task
4.4 Procedure
4.5 Role
4.6 Work Product
Chapter 5. Process Structure
5.1 Workflow Decomposition
5.2 The Components of a Workflow Diagram
5.3 The Value of Swim Lanes
5.4 Horizontal Versus Vertical Workflows
5.5 Grouping Processes
5.6 Elemental Processes
5.7 Scenarios
5.8 Workflow Patterns
Chapter 6. How to Fix a Bad Workflow
6.1 Uncoil Snaky Workflows
6.2 Unravel Confusing Logic
6.3 Use Consistent Notation
6.4 Use Consistent Naming
Chapter 7. Naming Conventions
7.1 Use a Consistent Naming Style
7.2 All Names Should Be Unique
7.3 Use Verbs and Nouns in a Consistent Way
7.4 Naming Processes
7.5 Naming Activities and Tasks
7.6 Naming Work Products
7.7 Naming Roles
Chapter 8. Identifier Conventions
8.1 What is an Identifier (ID)?
8.2 Why Identifiers are Important
8.3 Work Product Identifiers
8.4 Role Identifiers
Chapter 9. Workflow Connections and Relationships
9.1 Workflow Connections
9.2 Connections to or from Other Workflows
9.3 Connections Within the Same Workflow
9.4 Connections to or from Start and Stop Nodes
9.5 Process Relationships
9.6 Work Products
9.7 Artifacts
9.8 Deliverables
9.9 Inputs, Outputs, and Controls
9.10 Container Work Products
Chapter 10. Roles
10.1 What Roles Are
10.2 What Roles Are Not
10.3 Role Relationships with Work Products
10.4 Role Involvement with Processes
Chapter 11. Useful Process Documents
11.1 Process Catalog
11.2 Role Catalog
11.3 Work Product Catalog
11.4 Process Interface Matrix
11.5 Work Product Participation Matrix
Chapter 12. Tools
12.1 Drawing Tools
12.2 Modeling Tools
12.3 Simulation Tools
12.4 Publishing Tools
12.5 Reviewing Tools
12.6 Execution Tools
Chapter 13. Conclusion: Which Style Elements Are Right for Your Team?
Appendix. Using Process Standards
A.1 ISO 9001
A.2 ISO 33000 and ISO IEC 15504
No. of pages: 96
Language: English
Edition: 1
Published: March 11, 2014
Imprint: Morgan Kaufmann
Paperback ISBN: 9780128009598
eBook ISBN: 9780128010402
JL
John Long
John Long is a process architect and BPM consultant. He has over 30 years of experience in the software, energy, banking, government, telecommunications, and crop science industries. He was the process architect for the IBM Tivoli Unified Process and participated in the eTOM interfaces with ITIL. John is the author of ITIL 2011 At a Glance (Springer).
Affiliations and expertise
process architect, BPM consultant, and author of ITIL 2011 At a Glance