Practice Kit for Medical Front Office Skills with Medisoft Version 16 and Practice Partner V 9.3.2
By- Carol Buck, MS, CPC, CPC-H, CCS-P, Former Program Director, Medical Secretarial Programs, Northwest Technical College, East Grand Forks, MN
Bestselling author Carol J. Buck created this innovative kit to provide you with real-life experience in preparation for your medical office career. Practice Kit for Medical Front Office Skills simulates your first two weeks on the job working in the front office of a medical practice with 46 tasks divided over a 10-day period. Each task simulates a commonly performed administrative duty and many can be performed either on paper or electronically. Printed file folders, file labels, and appointment sheets are included to make your experience as realistic as possible. Two CD-ROMs featuring actual practice management and electronic health record software help you gain necessary experience working with real-world medical office software. A companion Evolve website also features audio files with phone messages and physician dictations for completing specific tasks. It's everything you need for a two-week externship experience -- without setting foot in a medical office!
Paperback, 688 Pages
Published: September 2010
Imprint: Saunders
ISBN: 978-1-4377-2201-7
Contents
Introduction
Pre-Task 1.1 Routine MaintenanceMedisoft Software Instructions
Part 1 Matrixing the Calendar/Blocking Time
Part 2 Scheduling Patient Visits
Part 3 Editing/Deleting Breaks or Appointments
Part 4 Appointment List
Part 5 Patient Demographic Entry
Part 6 Printing Patient Face SheetsDay One
2. Policies and Procedures
Task 1.1 Risk Management
Task 1.2 Preparing the Schedules
Task 1.3 Scheduling Telephone Appointments and Inpatient Consultations
Task 1.4 Written Communications
Task 1.5 Records Management and Patient List
Day Two
Task 2.1 Patient List
Task 2.2 Patient Reception
Task 2.3 Scheduling Appointments
Task 2.4 Medical Transcription
Task 2.5 Scheduling Emergency or Urgent Appointments
Day Three
Task 3.1 Patient Reception and Referral
Task 3.2 Medical Transcription
Task 3.3 Insurance Claim Form
Task 3.4 Written Communications
Task 3.5 Preparing the Superbill
Day Four
Task 4.1 Telephone Messages and Appointment Schedule
Task 4.2 Correspondence and Mail
Task 4.3 Scheduling Appointments
Task 4.4 Records Management
Day Five
Task 5.1 Medical Transcription
Task 5.2 Posting Charges to a Superbill
Task 5.3 Billing and Banking Procedures
Task 5.4 Petty Cash and Checking
Day Six
Task 6.1 Internet Research
Task 6.2 Establishing a Meeting
Task 6.3 Telephone Messages
Task 6.4 Scheduling Appointments
Day Seven
Task 7.1 Insurance Claim Forms
Task 7.2 Patient Reception
Task 7.3 Scheduling Nursing Home Services
Task 7.4 Telephone Messages
Task 7.5 Scheduling Appointments
Task 7.6 Scheduling Surgeries
Task 7.7 Medical Records
Day Eight
Task 8.1 Arranging for Physician Travel
Task 8.2 Inventory Management
Task 8.3 Telephone Messages
Task 8.4 Medical Transcription
Day Nine
Task 9.1 Software Installation
Task 9.2 Dashboard Functions
Task 9.3 Patient Registration Record
Task 9.4 Health History Form
Day Ten
Task 10.1 Obtaining Information from the EHR
Task 10.2 Other Dashboard Features
Task 10.3 Identifying EHR Features
Task 10.4 Additional EHR Features
Appendices
1. Welcome3. Third-Party Payer List and Directions
4. Forms Library5. Other Physician, Business, Third-Party Payer Directory
Supplies
