Plunkett's Procedures for the Medical Administrative Assistant
- Elsbeth McCall, Instructor, Medical Office Administration Program, Sir Sandford Fleming College, Peterborough, Ontario, Canada
Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting.
Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking.
Students taking Medical Administrative Assistant courses.