Online Information Services in the Social Sciences
- Neil Jacobs, Joint Information Systems Committee (JISC) and University of Bristol
- Lesly Huxley, University of Bristol, UK
Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based on actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws on these case studies to outline the main issues facing service providers: such as usability, metadata and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
Anyone providing an online service to those using social science information, including information officers, librarians, knowledge managers, IT managers, and students of LIS at undergraduate and graduate levels