Nursing Case Management book cover

Nursing Case Management

From Essentials to Advanced Practice Applications

This classic resource offers complete coverage of nursing case management — from theoretical background and historical perspective to practical applications and how the field is changing to meet the challenges of today's health care environment. It focuses on the implementation of various case management models used throughout the United States and abroad. Key topics include the impact of public policy on health care; understanding the effects of health care reimbursement and its application at the patient level; throughput and capacity management; the impact of the revenue cycle; compliance and regulatory issues; and principles needed to improve case manager-client interaction. This helpful resource is designed to help nurse case managers assess their organization's readiness for case management, prepare and implement a plan to achieve necessary improvements and evaluate the plan's success.

Hardbound, 640 Pages

Published: August 2004

Imprint: Mosby

ISBN: 978-0-323-02765-6

Contents

  • UNIT I: EVOLUTION OF CASE MANAGEMENT

    1. Evolution of Nursing Case Management in a Changing Health Care System
    2. Historical Perspective of Nursing Care Delivery Models within the Hospital Setting
    3. Historical Development of Case Management

    UNIT II: CONTEMPORARY MODELS OF CASE MANAGEMENT

    4. Dimensions of Nursing Case Management
    5. Two Strategies for Managing Care: Care Management and Case Management
    6. Disease Management: Applying Systems Thinking to Quality Patient Care Delivery

    UNIT III: CONTEMPORARY MODELS OF CASE MANAGEMENT- WITHIN-THE-WALLS CASE MANAGEMENT

    7. Within-the-Walls Case Management: An Acute Care-Based Nursing Case Management Model
    8. Collaborative Models of Case Management
    9. Case Management: A Process Not a Person
    10. The University of Colorado Hospital Psychiatric Service Health Case Management Model: An Innovative Approach to Client-Centered Care

    UNIT IV: CONTEMPORARY CASE MANAGEMENT: BEYOND-THE-WALLS CASE MANAGEMENT

    11. Beyond-the-Walls Case Management
    12. Outcomes of Community-Based Nurse Case Management Programs
    13. Integrated Case Management Model
    14. A Faculty Case Management Practice Based in a College of Nursing
    15. A Model of Emergency Department Case Management: Developing Strategies and Outcomes

    UNIT V: ADDRESSING HEALTH CARE DELIVERY THROUGH CASE MANAGEMENT: PUBLIC POLICY IMPLICATIONS

    16. Patient Demographic Affecting Health Care
    17. The Business of Health Care and the Prospective Payment System
    18. Patient Mix and Cost Related to Length of Hospital Stay
    19. Case Management Legislation: National Attempts to Provide Efficient Health Care
    20. The Managed Care Market: Nurse Case Management as a Strategy for Success
    21. Financing Health Care in the U.S.: Economic and Policy Implications
    22. Public Policy, and Community-Based Case Management: The Nurse-Family Partnership

    UNIT VI: THE PLANNING PROCESS: DEVELOPING COLLABORATIVE RELATIONSHIPS

    23. Assessing the System and Creating an Environment for Change
    24. Case Management Education: Preparing for Successful Implementation
    25. The Competency Outcomes and Performance Assessment Model Applied to Nursing Case Management Systems
    26. The Role of the Nurse Case Manager
    27. Credentialing for Case Management: Licensure, Certification, Certificate Programs, and Accreditation
    28. Facilitating Educational and Career Mobility: Online Case Management

    UNIV VII: IMPLEMENTATION: TAKING A SYSTEMS PROCESS APPROACH

    29. The Cast of Characters
    30. Variations Within Clinical Settings
    31. Brainstorming: Development of the Multidisciplinary Action Plan (MAP)
    32. Interdisciplinary Care Planning and Documentation using NIC and NOC
    33. Ethical Issues in Case Management
    34. Case Management and Information Technology
    35. NEW! Telehealth Applications for Case Management
    36. Compliance and Regulation

    UNIT VIII: EVALUATION, OUTCOMES MEASUREMENT, AND RESEARCH: IMPORTANT COMPONENTS OF DECISION MAKING

    37. Key Functions and Direct Outcomes of Case Management
    38. NEW! Case Management: Life at the Intersection of Margin and Mission
    39. NEW! Maximizing Reimbursement through Accurate Documentation and Coding
    40. The Data-Driven Health Care Environment: Methods of Gathering and Presenting Relevant Data About Health Care Systems
    41. The Importance of Research in the Evaluation Process
    42. Documentation of Quality Care
    43. The Link Between Continuous Quality Improvement and Case Management
    44. Job Satisfaction
    45. Nurse Case Manager Job Characteristics and Effects on Well-Being
    46. Measuring Cost-Effectiveness
    47. Case Management Evaluation: The Use of the Cost-Effectiveness Analysis Method
    48. Linking the Restructuring of Nursing Care With Outcomes: Conceptualizing the Effects of Nursing Case Management using Measurement and Logic Models
    49. An Overview of Assessing Health Through Quality of Life Indicators
    50. NEW! Effective Management Tools for Case Management Leaders: Strategy Maps and Balanced Scorecards, A Case Study
    51. Outcomes Effectiveness and Evidence-Based Practice
    52. The Carondelet Community-Based Nurse Case Management Program: Yesterday, Today & Tomorrow

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