Medical Office Administration

A Worktext

By

  • Brenda Potter, BS, CPC-I, CPC, Medical Administrative Program Director, Minnesota State Community & Technical College Moorhead, MN

Using a clear, hands-on approach to learning front office skills, Medical Office Administration, 3rd Edition prepares you for a successful career as an administrative medical assistant. You will perform procedures with Medisoft® v18 software, allowing you to practice day-to-day tasks as if you were in an actual office setting. This edition adds NEW coverage of ICD-10 coding and updated content on electronic health records. Written by expert medical administrative educator Brenda Potter, this worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. Medisoft software sold separately.

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Book information

  • Published: December 2013
  • Imprint: SAUNDERS
  • ISBN: 978-1-4377-2739-5


Table of Contents

1. The Career of a Medical Administrative Assistant
2. The Health Care Team
3. Medical Law
4. Medical Ethics
5. The Diverse Community of Patients
6. Interpersonal Communications
7. Appointment Scheduling
8. Patient Reception and Registration
9. Health Information Management
10. Medical Coding
11. Medical Billing
12. Health Insurance and Health Benefits Programs
13. Business Operations of the Medical office
14. Financial Management
15. Human Resource Management
16. Job Search Essentials