Managing Employee Retention
A Strategic Accountability ApproachBy
- Jack J. Phillips, PhD in Human Resource Management., Developer of the ROI Methodology and Chair of the ROI Institute, Inc.
- Adele O. Connell, Ph.D., Franklin Covey Company
Human Resource Professionals; Organizational Specialists involved in HR procedures such as recruiting, selection, career management, employee relations; Professors teaching HR courses; Consultants assisting HR managers.
Published: September 2003
Imprint: Butterworth Heinemann
"Phillips and Connell give the hungry reader great food for action to finally tackle the employee retention problem. Too many accept employee retention problems as inevitable, Phillips and Connell provide the techniques to solve the issues strategically and with accountability. If you're serious about managing employee retention, this book gives you both the "how to" and the "rationale" you need for success." - Pat Crull, Vice President and Chief Learning Officer, Toys R' Us "A comprehensive and valuable resource for all managers and HR professionals who want to retain critical talent in their organizations. This book provides applied techniques for analyzing retention issues, calculating costs of attrition and creating effective retention solutions." -Tamar Elkeles, Vice President, Learning and Development, QUALCOMM, Inc. "I would certainly recommend this book to any leader with the desire and need to reduce turnover and improve employee satisfaction and performance levels. Managing Employee Retention is a simple to follow and easy to implement strategy to guide any company toward becoming an employer of choice." - Harry Bond, President, Monical Pizza Corporation