Managing Cultural Diversity in Technical ProfessionsBy
- Lionel Laroche, Ph.D., P.Eng., Principal and Founder, Multicultural Business Solutions, Inc., Toronto, Ontario, Canada
US and Canadian managers of technical professionals in teams, departments, and companies.
Published: November 2002
Imprint: Butterworth Heinemann
"...a very readable and well documented text, addressing the common misunderstandings and frictions between what Laroche carefully defines as Americans and New Americans when it comes to management, teamwork, decision-making, feedback, making presentations, humor, and a host of other human interactions that technical people are involved in. Certainly, it belongs in the hands of any intercultural trainer who has been interrupted with the question, 'Can you give me a concrete example of that?' when presenting a point of cultural theory to a hard-nosed technical audience." - Dr. George F. Simons of www.diversophy.com