Managing Burnout in the Workplace

A Guide for Information Professionals


  • Nancy McCormack, Queen's University
  • Catherine Cotter, University of New Brunswick, Canada

Information professionals are under constant stress. Libraries are ushering in sweeping changes that involve the closing of branches and reference desks, wholesale dumping of print, disappearing space, and employment of non-professional staff to fill what have traditionally been the roles of librarians. Increasing workloads, constant interruptions, ceaseless change, continual downsizing, budget cuts, repetitive work, and the pressures of public services have caused burnout in many information professionals.

Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. Chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout, and how to avoid career derailment while coping with burnout.
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Information professionals at all levels; Students in various disciplines including (but not limited to) library, information and archives studies, psychology, sociology, human resources, business, and gender studies courses.


Book information

  • Published: October 2013
  • Imprint: Chandos Publishing
  • ISBN: 978-1-84334-734-7


"...a fascinating and much-needed book...thoroughly recommended to both library staff who feel they may be on the way to burnout or already there, and to library managers who need to understand what the condition is, how to prevent it and how to deal with it..."--Australian Library Journal,Vol 63, No 4

Table of Contents

What is burnout? Factors contributing to burnout; Burnout and information professionals: How we got this way; Are information professionals burned out? Research and opinion; How burnout is measured in the workplace; Burnout: The legal perspective; Gender, burnout and work- related stress; Symptom recognition and preventing burnout; Managing and overcoming burnout.