Managing and Supporting People in Health Care

Six Steps to Effective Management Series


  • Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK
  • Michael Cook, MSc(EdMgt), MSc(QuMgt), EdD Cert ED, DipN(Lond), RN, RNT, Deputy Head of Education and Development, East of Englan Strategic Health Authority, East of England Multi-Professional Deanery, Cambridge, UK

Because human resources are a significant aspect of health care budgets, the attraction and retention of quality staff remains a pressing concern. This book addresses the issue directly and provides both a theoretical framework and extensive practical guidance on the importance of managing and supporting people in health care services.
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Book information

  • Published: February 2004
  • ISBN: 978-0-7020-2553-2

Table of Contents

The influence of culture on the health care environment. The supportive and facilitative manager. Leadership and managing change . Evaluating yours and others performance . Maintaining the workforce . Managing in the working environment . Maintaining shared governance . Developing a self directed team . Dealing with the incompetent practitioner . Multi-professional and collaborative working . Managing and supporting yourself and your staff . The importance of networking. Professional development. Career management.