An international perspectiveBy
- Anne Graham, Senior Lecturer in Air Transport and Tourism, University of Westminster, London, UK
Managing Airports presents a comprehensive and cutting-edge insight into todays international airport industry.Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
Primary: International undergraduate level 3 and postgraduate students on Transport and Tourism degree courses, and Airline and Airport Management degree courses.
Secondary: practitioners and government officials involved with planning and regulation
Published: September 2008
Imprint: Butterworth Heinemann
"Essential reading for anyone who is interested in having a comprehensive overview of the issues involved in managing airports at a time of great change in the industry." John Burke, Chief Executive, Aer Rianta Review of the second edition: "An incisive, timely, flawlessly organised and impeccably researched examination of the global airport industry. Ideal for professionals and students alike ... this book integrates all the key issues concerning airport management into one accessible text." Professor Brian Graham, School of Environmental Studies, University of Ulster
- 1 Introduction 2 The changing nature of airports 3 Airport economics and performance benchmarking 4 Airport operations and service quality 5 The airportairline relationship 6 The provision of commercial facilities 7 Airport competition and the role of airport marketing 8 The economic and social impact of airports9 The environmental impact of airports 10 Future prospects