Kinn's The Medical Assistant with ICD-10 Supplement

An Applied Learning Approach

Prepare for a successful career in medical assisting! Kinn’s The Medical Assistant, 12th Edition helps you learn the real-world administrative and clinical skills essential to working in the health care setting. Administrative coverage ranges from professionalism and interpersonal skills to billing and coding and electronic health records; clinical content teaches how to assist with medications, diagnostic procedures, and surgeries. And no other comprehensive medical assisting text can match its coverage of assisting with medical specialties! Written by medical assisting experts Deborah Proctor and Alexandra Adams, this classic resource also includes an Evolve companion website with practical exercises and activities, videos, and review questions for the CMA and RMA certification exams.


Published: November 2013

Imprint: Saunders

ISBN: 978-0-323-28975-7


  • Introduction
    1. Becoming a Successful Student
    2. The Healthcare Industry
    Unit One: Introduction to Medical Assisting
    3. The Medical Assisting Profession
    4. Professional Behavior in the Workplace
    5. Interpersonal Skills and Human Behavior
    6. Medicine and Ethics
    7. Medicine and Law
    Unit Two: Administrative Medical Assisting
    8. Computer Concepts
    9. Telephone Techniques
    10. Scheduling Appointments
    11. Patient Reception and Processing
    12. Office Environment and Daily Operations
    13. Written Communications and Mail Processing
    Unit Three: Health Information in the Medical Office
    14. The Paper Medical Record
    15. The Electronic Medical Record
    16. Health Information Management
    17. Privacy in the Physician’s Office
    Unit Four: Billing and Coding Procedures
    18. Basics of Diagnostic Coding
    19. Basics of Procedure Coding
    20. Basics of Health Insurance
    21. The Health Insurance Claim Form
    22. Professional Fees, Billing, and Collecting
    Unit Five: Financial and Practice Management
    23. Banking Services and Procedures
    24. Management of Practice Finances
    25. Medical Practice Management and Human Resources
    26. Medical Practice Marketing and Customer Service
    Unit Six: Fundamentals of Clinical Medical Assisting
    27. Infection Control
    28. Patient Assessment
    29. Patient Education
    30. Nutrition and Health Promotion
    31. Vital Signs
    32. Assisting with the Primary Physical Examination
    Unit Seven: Assisting with Medications
    33. Principles of Pharmacology
    34. Pharmacology Math
    35. Administering Medications
    Unit Eight: Assisting with Medical Specialties
    36. Emergency Preparedness and Assisting with Medical Emergencies
    37. Assisting in Ophthalmology and Otolaryngology
    38. Assisting in Dermatology
    39. Assisting in Gastroenterology
    40. Assisting in Urology and Male Reproduction
    41. Assisting in Obstetrics and Gynecology
    42. Assisting in Pediatrics
    43. Assisting in Orthopedic Medicine
    44. Assisting in Neurology and Mental Health
    45. Assisting in Endocrinology
    46. Assisting in Pulmonary Medicine
    47. Assisting in Cardiology
    48. Assisting in Geriatrics
    Unit Nine: Diagnostic Procedures
    49. Principles of Electrocardiography
    50. Assisting with Diagnostic Imaging
    51. Assisting in the Clinical Laboratory
    52. Assisting in the Analysis of Urine
    53. Assisting in Phlebotomy
    54. Assisting in the Analysis of Blood
    55. Assisting in Microbiology and Immunology
    Unit Ten: Assisting with Surgeries
    56. Surgical Supplies and Instruments
    57. Surgical Asepsis and Assisting with Surgical Procedures
    Unit Eleven: Career Development
    58. Career Development and Life Skills
    Supplemental Chapter
    ICD-10 Diagnostic Coding


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