Kinn's The Medical Assistant - Study Guide and Procedure Checklist Manual Package

An Applied Learning Approach


  • Deborah Proctor, EdD, RN, CMA, Professor and Director, Medical Assisting Program, Butler County Community College, Butler, PA
  • Alexandra Adams, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX

Get more practice with the essential medical assisting job skills! Designed to support Kinn’s The Medical Assistant: An Applied Learning Approach, 12th Edition by Deborah Proctor and Alexandra Adams, this study guide and procedure checklist manual provide a complete review of content and offer a wide range of exercises to reinforce your understanding of the common administrative and clinical skills - including CAAHEP and ABHES competencies.
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Book information

  • Published: August 2013
  • Imprint: SAUNDERS
  • ISBN: 978-1-4557-5957-6

Table of Contents


  1. Becoming a Successful Student
  2. The Healthcare Industry
  3. Unit One: Introduction to Medical Assisting

  4. The Medical Assisting Profession
  5. Professional Behavior in the Workplace
  6. Interpersonal Skills and Human Behavior
  7. Medicine and Ethics
  8. Medicine and Law
  9. Unit Two: Administrative Medical Assisting

  10. Computer Concepts
  11. Telephone Techniques
  12. Scheduling Appointments
  13. Patient Reception and Processing
  14. Office Environment and Daily Operations
  15. Written Communications and Mail Processing
  16. Unit Three: Health Information in the Medical Office

  17. The Paper Medical Record
  18. The Electronic Medical Record
  19. Health Information Management
  20. Privacy in the Physician’s Office
  21. Unit Four: Billing and Coding Procedures

  22. Basics of Diagnostic Coding
  23. Basics of Procedure Coding
  24. Basics of Health Insurance
  25. The Health Insurance Claim Form
  26. Professional Fees, Billing, and Collecting
  27. Unit Five: Financial and Practice Management

  28. Banking Services and Procedures
  29. Management of Practice Finances
  30. Medical Practice Management and Human Resources

      26.   Medical Practice Marketing and Customer Service

      Unit Six: Fundamentals of Clinical Medical Assisting

       27.  Infection Control

       28.  Patient Assessment

         29.  Patient Education

           30.  Nutrition and Health Promotion

             31.  Vital Signs

               32.  Assisting with the Primary Physical Examination

              Unit Seven: Assisting with Medications

               33.  Principles of Pharmacology

                 34.   Pharmacology Math

                   35.   Administering Medications

                  Unit Eight: Assisting with Medical Specialties

                   36.  Emergency Preparedness and Assisting with Medical Emergencies

                     37.  Assisting in Ophthalmology and Otolaryngology

                       38.  Assisting in Dermatology

                         39.  Assisting in Gastroenterology

                           40.  Assisting in Urology and Male Reproduction

                             41.  Assisting in Obstetrics and Gynecology

                               42.  Assisting in Pediatrics

                                 43.  Assisting in Orthopedic Medicine

                                   44.  Assisting in Neurology and Mental Health

                                     45.  Assisting in Endocrinology

                                       46.  Assisting in Pulmonary Medicine

                                         47.  Assisting in Cardiology

                                           48.  Assisting in Geriatrics

                                          Unit Nine: Diagnostic Procedures

                                           49.  Principles of Electrocardiography

                                             50.  Assisting with Diagnostic Imaging

                                               51.  Assisting in the Clinical Laboratory

                                                 52.  Assisting in the Analysis of Urine

                                                   53.  Assisting in Phlebotomy

                                                     54.  Assisting in the Analysis of Blood

                                                       55.  Assisting in Microbiology and Immunology

                                                      Unit Ten: Assisting with Surgeries

                                                       56.  Surgical Supplies and Instruments

                                                         57.  Surgical Asepsis and Assisting with Surgical Procedures

                                                        Unit Eleven: Career Development

                                                           58.  Career Development and Life Skills