Kinn

Kinn's The Administrative Medical Assistant

An Applied Learning Approach

The most comprehensive front office medical assisting resource available, Kinn's The Administrative Medical Assistant, 7th Edition provides unparalleled coverage of the practical, real-world administrative skills essential to your success in the health care office. This thoroughly updated, fully modernized edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market.

Paperback, 608 Pages

Published: September 2010

Imprint: Saunders

ISBN: 978-1-4160-5438-2

Contents

  • Introduction

    1. Becoming a Successful Student
    2. The Healthcare Industry
    3. Unit One: Introduction to Medical Assisting

    4. The Medical Assisting Profession
    5. Professional Behavior in the Workplace
    6. Interpersonal Skills and Human Behavior
    7. Medicine and Ethics
    8. Medicine and Law
    9. Unit Two: Administrative Medical Assisting

    10. Computer Concepts
    11. Telephone Techniques
    12. Scheduling Appointments
    13. Patient Reception and Processing
    14. Office Environment and Daily Operations
    15. Written Communications and Mail Processing
    16. Unit Three: Health Information in the Medical Office

    17. The Paper Medical Record (formerly Medical Records Management)
    18. The Electronic Medical Record
    19. Health Information Management
    20. Privacy in the PhysicianÕs Office
    21. Unit Four: Billing and Coding Procedures

    22. Basics of Diagnostic Coding
    23. Basics of Procedure Coding
    24. Basics of Health Insurance
    25. The Health Insurance Claim Form
    26. Professional Fees, Billing, and Collecting
    27. Unit Five: Financial and Practice Management

    28. Banking Services and Procedures
    29. Management of Practice Finances
    30. Medical Practice Management and Human Resources
    31. Medical Practice Marketing and Customer Service
    32. Unit Six: Assisting with Medical Specialties

    33. Assisting with Medical Emergencies
    34. Unit Seven: Career Development

    35. Career Development and Life Skills

    Procedure Checklists

    English-Spanish Terms

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