Keeping Found Things Found: The Study and Practice of Personal Information ManagementBy
- William Jones, University of Washington
WE ARE ADRIFT IN A SEA OF INFORMATION. We need information to make good decisions, to get things done, to learn, and to gain better mastery of the world around us. But we do not always have good control of our information - not even in the "home waters" of an office or on the hard drive of a computer. Instead, information may be controlling us - keeping us from doing the things we need to do, getting us to waste money and precious time. The growth of available information, plus the technologies for its creation, storage, retrieval, distribution and use, is astonishing and sometimes bewildering. Can there be a similar growth in our understanding for how best to manage information and informational tools?This book provides a comprehensive overview of personal information management (PIM) as both a study and a practice of the activities people do and need to be doing so that information can work for them in their daily lives.Introductory chapters of Keeping Found Things Found: The Study and Practice of Personal Information Management provide an overview of PIM and a sense for its many facets. The next chapters look more closely at the essential challenges of PIM, including finding, keeping, organizing, maintaining, managing privacy, and managing information flow. The book also contains chapters on search, email, mobile PIM, web-based support, and other technologies relevant to PIM.*For more information and author blog visit http://www.keepingthingsfound.com/.
This book is for R&D professionals in HCI, data mining and data management, information retrieval, and related areas, plus developers of tools and software that include PIM solutions.
Paperback, 448 Pages
Published: November 2007
Imprint: Morgan Kaufmann
"Keeping Found Things Found is the missing manual for 21st century literacy. We're at the epicenter of a rapidly expanding universe of personal information. Books, music, photos, videos, email, contacts, calendars, wills, bills, records, and receipts: how can we keep our piles and files from spiraling out of control? William Jones has the answer in this important book about finding our memories and organizing our lives. A must- read for designers, developers, librarians, and anyone else who cares about the future of information interaction." -- Peter Morville, Author of, Ambient Findability, and Information Architecture for the World Wide Web "Today, software can deliver unprecedented support for managing our ever more copious information. This landmark book provides detailed knowledge of behavior and technology that is essential for effective design and use of these productivity tools." -- Jonathan Grudin, Principal Researcher, Microsoft Research
- I. Foundations of Personal Information Management: Introduction: A study and a practice; A personal space of information; A framework for understanding PIM. II. Activities of Personal Information Management: Finding and re-finding: From need to information; Keeping and organizing: From information to need; Maintaining personal information for now and for later; Managing privacy and the flow of information; Measuring and evaluating a practice of PIM: Is it working?; Making sense of things. III: Solutions for PIM: Email goes away?; Search gets personal; PIM on the go; PIM on the Web; Bringing the pieces together. IV: Finding our way into the future. Appendix: Glossary of terms.