Job Readiness for Health Professionals book cover

Job Readiness for Health Professionals

Soft Skills Strategies for Success

You might know how to properly bill patients, draw blood, or code in a professional work environment, but are you prepared to find and keep your next job? Using an easy-to-read, easy-to-follow format, Job Readiness for Health Professionals: Soft Skills Strategies for Success gives you an advantage in the job market by guiding you through what you need to know to master the essential soft skills - such as professional habits, attitudes, and personality traits - needed for every entry-level healthcare job. If you want long-term success as a working professional, then this book is for you!

Book,

Published: January 2012

Imprint: Saunders

ISBN: 978-1-4557-4638-5

Contents

  • Unit I: SELF-MANAGEMENT SKILLS

    1. Who Are You?

    Adopting a Positive Attitude: The Desire to be your Best and Do a Great Job

    Managing your Time and Organizing your Life

    Achieving Honesty and Integrity

    Aiming to be Adaptable and Flexible

    Being Dependable

    2. Ready For Work

    Modeling Business Etiquette

    Dressing for Success

    Displaying Good Grooming, Personal Hygiene, and Cleanliness

    3. Being the Very Best You Can Be

    Gaining Energy, Persistence, and Perseverance

    Vowing to be Drug-Free and Unimpaired

    Striving for Tolerance

    Managing Stress

    Thinking Critically

    Unit II: INTERPERSONAL SKILLS

    4. Being Easy to Deal With

    Building Trust

    Showing Empathy, Sensitivity, and Caring

    5. Dealing With Others

    Managing and Resolving Conflict

    Dealing with Difficult People

    Valuing Multicultural Competence

    Answering the Phone and Connecting with Customers

    Unit III: COMMUNICATION SKILLS

    6. How You Present Yourself

    Speaking Professionally in your Workplace

    Writing, Grammar, and Spelling

    7. Interacting Successfully

    Listening Actively

    Communicating with Special Groups of Clients

    Reading and Speaking Body Language

    Unit IV: CAREER BUILDING SKILLS

    8. Planning for Career Success

    Setting Goals and Planning Actions

    Following Rules and Regulations

    Maintaining Confidentiality and Discretion

    Keeping Records

    9. Enhancing Your Promotability

    Talking to your Boss, Manager, or Supervisor

    Taking Accountability

    Contributing as a Member of the Team

    Committing to your Profession

    Unit V: EMOTIONAL SKILLS - MANAGING YOUR EMOTIONS

    10. Building Personal Emotional Strengths

    Building Self Esteem

    Controlling Anxiety

    Practicing Patience

    Strengthening Resilience

    11. Managing Your Emotions

    Separating your Work and Personal Problems

    Managing Anger and Strong Emotions

    Exuding Optimism, Enthusiasm, and Positivity

    Unit VI: GO FORTH AND PROSPER

    12. Expect Acceptance

    Acknowledgements

    Annotated Bibliography

    Index

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