Job Readiness for Health Professionals
Soft Skills Strategies for Success
You might know how to properly bill patients, draw blood, or code in a professional work environment, but are you prepared to find and keep your next job? Using an easy-to-read, easy-to-follow format, Job Readiness for Health Professionals: Soft Skills Strategies for Success gives you an advantage in the job market by guiding you through what you need to know to master the essential soft skills - such as professional habits, attitudes, and personality traits - needed for every entry-level healthcare job. If you want long-term success as a working professional, then this book is for you!
Paperback, 256 Pages
Published: January 2012
Imprint: Saunders
ISBN: 978-1-4557-2697-4
Contents
Unit I: SELF-MANAGEMENT SKILLS
1. Who Are You?
Adopting a Positive Attitude: The Desire to be your Best and Do a Great Job
Managing your Time and Organizing your LifeAchieving Honesty and Integrity
Aiming to be Adaptable and FlexibleBeing Dependable
2. Ready For WorkModeling Business Etiquette
Dressing for SuccessDisplaying Good Grooming, Personal Hygiene, and Cleanliness
3. Being the Very Best You Can BeGaining Energy, Persistence, and Perseverance
Vowing to be Drug-Free and UnimpairedStriving for Tolerance
Managing StressThinking Critically
Unit II: INTERPERSONAL SKILLS4. Being Easy to Deal With
Building TrustShowing Empathy, Sensitivity, and Caring
5. Dealing With OthersManaging and Resolving Conflict
Dealing with Difficult PeopleValuing Multicultural Competence
Answering the Phone and Connecting with CustomersUnit III: COMMUNICATION SKILLS
6. How You Present YourselfSpeaking Professionally in your Workplace
Writing, Grammar, and Spelling7. Interacting Successfully
Listening ActivelyCommunicating with Special Groups of Clients
Reading and Speaking Body LanguageUnit IV: CAREER BUILDING SKILLS
8. Planning for Career SuccessSetting Goals and Planning Actions
Following Rules and RegulationsMaintaining Confidentiality and Discretion
Keeping Records9. Enhancing Your Promotability
Talking to your Boss, Manager, or SupervisorTaking Accountability
Contributing as a Member of the TeamCommitting to your Profession
Unit V: EMOTIONAL SKILLS - MANAGING YOUR EMOTIONS10. Building Personal Emotional Strengths
Building Self EsteemControlling Anxiety
Practicing PatienceStrengthening Resilience
11. Managing Your EmotionsSeparating your Work and Personal Problems
Managing Anger and Strong EmotionsExuding Optimism, Enthusiasm, and Positivity
Unit VI: GO FORTH AND PROSPER12. Expect Acceptance
AcknowledgementsAnnotated Bibliography
Index
