IT Performance ManagementBy
- Peter Wiggers, Consultant, IBM Global Services
- Maritha de Boer-de Wit, Consultant, IBM Global Services
- Henk Kok, IT Strategist, Essent Corporate ICT
IT Directors and Managers; CIO's; CFO's; IT Service Providers; IT Consultants.
Published: October 2003
Imprint: Butterworth Heinemann
"Improving IT performance management is currently more important than ever before. This book provides an enormous amount of well-structured information to do so. The reader is left without an excuse not to start today!" Egon Berghout, Professor of Business and ICT, University of Gronigen, The Netherlands